SHIPPING CHARGES

Standard Shipping (4-16 Business Days) $4.00

Priority Shipping ( 3-6 Business Days)  $6.50

3-Day RUSH DELIVERY (3 Business Days)  $19.95

International Shipping (call for quote)

RETURN POLICY

Because of the nature of our personalized products, all shipped sales are final.
Upon completion of your order, a receipt with all of your order details is e-mailed to you. Please review your order details and confirm that they are correct. If it is not as you wish, or a mistake has been made on your order, please contact us at Customer Service, or call us at 800-377-9735, before 9:00 am EST and we will make the necessary corrections prior to shipping.  Please state very clearly the corrections that are to be made to the order in your email.  We may also call you if there is need for clarification.

To Cancel a Processed Order
Orders cancelled prior to shipment will receive a full credit. Please contact us at Customer Service prior to shipment and we will promptly assist you. Again, be sure to state very clearly your reason for the email.  Note: Cancel My Order in the Subject Line and in the body of your email. Also, provide us with your order ID and your name, so that we may quickly locate your original order.

Shipping Damage
If there are any damages upon receipt of your order please let us know.  You will receive a replacement at no additional cost.  You must notify Customer Service within 48 hours of receipt of your order to receive a replacement. Replacement orders will be shipped using the same information as the original order. No Changes or Substitutions will be allowed.

Please contact us at Customer Service and we will promptly assist you.

We will not send a replacement CD from a different collection, with a different name or with a different label.  Only an identical replacement CD will be sent to the original shipping address.